Introduction and Scope
This Privacy Policy explains how the website routescan.io and related services ("Routescan", "Company", "we", "us", "our"), collects, uses, stores and discloses information relating to identified or identifiable individuals ("Personal Data"). It applies whenever you access our website, use our products or services, create an account, or otherwise interact or communicate with us (together, the "Services").By using the Services, you acknowledge that you have read and understood this Privacy Policy and that your Personal Data will be handled as described here. If you do not agree with any part of this Privacy Policy, you should discontinue use of the Services.We may update this Privacy Policy from time to time to reflect legal, technical or business developments. Where required by law, we will inform you of any material changes through the Site or by other appropriate means. Categories of Personal Data
Depending on how you interact with us and which features you use, we may process the following categories of Personal Data:
- Identification details: name, gender, date of birth and other similar identifiers where you choose to provide them.
- Contact information: email address, telephone number, postal address or other contact channels you use to reach us.
- Technical and log information: IP address (in particular in connection with API usage and login activities), browser type, device information, operating system and other technical identifiers generated through your access to our Site.
- Usage and statistical data: information about how you browse or interact with the Site (such as page views, navigation paths and access times) and aggregated statistics derived from visits to the Site.
We collect only the amount of Personal Data that is relevant and reasonably necessary for the purposes described in this Privacy Policy.
How We Obtain Personal Data
We obtain Personal Data in various ways, depending on your relationship with us:
- Direct interactions: when you create or manage an account, use our products or services, submit a feedback form, or communicate with us by email, telephone, post, support ticket or in person.
- Use of the Site: when you visit our website, certain information is generated automatically or captured by cookies and similar technologies, as further explained in Section 4.
- Contractual and business relationships: when you engage us under any contract, agreement or other arrangement, and we require Personal Data in order to administer that relationship.
- Third-party sources: where permitted by law, from service providers or other third parties that support our Services (for example, analytics providers) or in connection with regulatory or legal requirements.
If we ask you to provide Personal Data, it may be because it is necessary for us to perform a contract with you, to comply with a legal obligation, or to pursue our legitimate interests (such as ensuring the security and integrity of our Services).
Data Collected Through the Website
When you access or use the Site, we may process Personal Data through the following mechanisms:
IP Addresses
We may use IP addresses for purposes such as diagnosing server issues, administering and protecting the Site, managing API request flows, and preventing abuse or attacks. In certain circumstances, IP addresses may be stored temporarily in server logs as described in Section 4.4.
Cookies and Similar Technologies
Cookies are small data files stored on your device when you visit a website. We use cookies and similar technologies on some pages of the Site to:
- remember your preferences and settings;
- maintain session information and login states;
- enable features such as favorites or token-holding views; and
- analyze usage patterns and improve the performance and usability of the Site.
You can usually configure your browser to accept, refuse or delete cookies, or to notify you when a cookie is being set. If you disable or reject certain cookies, some features of the Site or Services that rely on them (such as login-based functionalities) may not operate properly.
We may also use tracking technologies embedded in emails (such as web beacons or clear gifs) to confirm receipt and measure engagement with our communications, in order to tailor and improve our messaging. Your continued use of the Site will generally be treated as consent to the use of cookies and similar technologies where such consent is required by law.
Feedback and Contact Forms
If you submit a feedback or contact form on the Site, we may request Personal Data such as your name, email address and any other information you choose to provide so that we can respond to your queries, comments or requests. We may also use this information to send you updates about our Services where this is permitted under applicable law and where you have not opted out.
Site Analytics and Traffic Logs
We may engage third-party service providers to help us understand how visitors use the Site (for example, which pages are visited most frequently and how users navigate between them). These providers may place their own cookies or similar technologies on your device to collect information selected by us, which they then aggregate and analyze in order to provide us with reports.
The information we receive from such providers may be combined with other information we hold about you when you use our Services. These providers are contractually required to handle the information they receive solely for our benefit and in accordance with applicable data protection requirements.
Our web server may also generate and store visit logs for https://routescan.io for security and maintenance purposes. In particular: - To mitigate automated or malicious traffic and certain types of attacks, we may temporarily track incoming IP addresses before promptly releasing them.
- As a general rule, we do not store identifiable "x-forwarded-for" originating IP addresses in our standard web server visit logs.
- If we face specific security incidents, application issues or similar events, we may temporarily enable logging of "x-forwarded-for" data to assist in investigation and remediation.
- Raw web server visit logs are typically retained for a minimum of 5 days for operational purposes and then deleted automatically as part of routine maintenance.
Purposes for Which We Use Personal Data
We process Personal Data for one or more of the following purposes (the "Purposes"):
- Service delivery and operations: to provide, operate, maintain, customize and support the Services you request from us.
- Safety and protection: to safeguard you, other users, Routescan, our systems and the broader community, including through monitoring, fraud prevention and security controls.
- Communication and support: to respond to your enquiries, handle complaints or feedback, and otherwise communicate with you about your use of the Services.
- Business analysis and improvement: to perform statistical, analytical and research activities, including testing, maintenance, development of features, and customer surveys, in order to understand preferences and enhance our offerings.
- Legal and regulatory compliance: to comply with obligations imposed by applicable laws, regulations, supervisory authorities or court orders.
- Corporate transactions: to support potential or actual transfers of business, assets or shares (for example, mergers, acquisitions, restructuring), where your Personal Data may be part of the transferred assets.
- Marketing and information: to provide you with information about products, services, offers, events or promotions of Routescan and, where relevant, selected partners, in accordance with applicable marketing and consent requirements.
Certain processing activities are essential for us to deliver core aspects of the Services ("Core Purposes"). If you object to or restrict processing for Core Purposes, we may be unable to provide certain features or services.Other processing activities, in particular for marketing or promotional communications, are ancillary to your use of the Services ("Ancillary Purposes") and you may opt out of them as described in Section 7.
Your Ability to Access and Update Your Data
If you have created an online account with us, you may access and update some of your Personal Data directly by logging into your account and editing your profile or settings, where available.You may also contact us using the channels in Section 11 to request information about the Personal Data we hold about you and, where appropriate, to request correction or updating of inaccurate or incomplete data, subject to any legal limitations. Depending on the nature of your request and applicable law, we may ask you to verify your identity (for example, via an Ethereum-signed message or similar verification) and we reserve the right to charge a reasonable fee where permitted.
Marketing Preferences and Withdrawal of Consent
Processing for Core Purposes is generally necessary for us to provide the Services, and we may not be able to honor certain requests to restrict such processing without affecting your use of Routescan.
For marketing and promotional activities (Ancillary Purposes), you retain control over whether and how we contact you. In particular, you may stop receiving such communications by:
- clicking the "unsubscribe" or similar link contained in our marketing emails;
- adjusting your notification or subscription preferences within your account settings, where available; or
- submitting a request through our contact channels (see Section 11).
If you choose not to allow us to process your Personal Data for Ancillary Purposes, we will no longer be able to inform you about new or enhanced features, products or services that may be of interest to you.
Sharing and Disclosure of Personal Data
We do not sell or trade your Personal Data to unaffiliated third parties. We may, however, disclose or transfer your Personal Data to the following categories of recipients where this is necessary for the Purposes described above or required by law:
- Service providers: including data storage and hosting providers, IT and infrastructure providers, and analytics or marketing agencies that support our operations.
- Professional and legal advisers: such as lawyers, auditors or consultants, where necessary to protect our rights, comply with legal obligations or manage business risks.
- Public and regulatory authorities: courts, law-enforcement agencies, supervisory authorities and other governmental bodies where required or permitted by applicable laws or regulations (for example, pursuant to a warrant or subpoena).
- Safety and security personnel: individuals or entities engaged to assist with incident response, investigations and physical or cyber security measures.
- Corporate affiliates and transaction counterparties: our group companies, subsidiaries and any actual or potential assignees, transferees or acquirers of our business, assets or shares, including in connection with mergers, reorganizations or similar transactions.
We take reasonable steps to ensure that parties who receive Personal Data from us will process it only on our instructions, will keep it confidential, and will apply appropriate technical and organizational measures to protect it.
Data Retention
Personal Data is retained only for as long as it is necessary to fulfill the Purposes for which it was collected, or as required by applicable laws and regulations.Data that is no longer needed will, as far as reasonably practicable, be securely destroyed, anonymized or permanently deleted. We also maintain a retention schedule for inactive data, under which data that is no longer required for operational or legal reasons is targeted for disposal after a period which, for typical web server visit logs, is a minimum of 24 months from becoming inactive, unless a longer period is mandated by law or justified by legitimate business needs.
Links to Third-Party Sites
The Site may contain links to websites, services or applications operated by third parties (collectively, "Third-Party Sites"). These Third-Party Sites are not under our control, and their operators may have their own privacy practices and policies.If you follow a link to any Third-Party Site, any Personal Data you provide to those third parties will be handled in accordance with their own privacy policies, not this Privacy Policy. You should read the relevant privacy notices carefully before submitting any information.While we endeavor, where reasonable, to work with third parties that apply safeguards for Personal Data, we are not responsible or liable for the actions, content, security practices or privacy compliance of Third-Party Sites.
Contact Details
If you have any questions, concerns or complaints about this Privacy Policy or our handling of your Personal Data, or if you wish to exercise any rights you may have under applicable data protection laws, you may contact us using our online feedback form at: https://routescan.io/contactus Company Informations
SHAU BIZ SOLUTIONS SRL
VAT No.: RO42897816
Address: Sos. Alexandriei nr. 15, sector 5, Bucuresti, Romania